You might think you sell parts and labor. You’d be wrong. What you really sell is customer service—without good customer service, it doesn’t matter if you’re the cheapest, the best, the most convenient—whatever qualifier you want to use—you will lose business to a shop with superior customer service.Customer service is what drives businesses—almost all businesses, …
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May 23
5 ideas for Auto Repair Shops to increase word of mouth| JMC EQUIPMENT
IMPORTANCE OF WORD OF MOUTH Word of mouth remains the best marketing for auto repair shops, as people are more likely to trust a referral from a friend, coworker, or family member than almost any other source. To make the most of this, your best marketing efforts should be those that focus on increasing word …
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